Credits Policy

Last updated: 2026-07-03

1. What Credits Are

Credits are the in-service currency used to run generation tasks. They have no cash value, are non-transferable, and cannot be exchanged, resold or redeemed for money except where required by law or under the Refund & Cancellation Policy.

2. Consumption

Typical rates: an image generation consumes about 4 credits and a video generation about 25 credits; the exact cost of each task is always shown in-product before you run it and may vary by feature, resolution and duration. Credits are deducted when a task is submitted.

3. Failed Tasks

If a task fails due to a service error, its credits are automatically refunded to your balance. Credits are not returned for content rejected by our safety filters after generation completes, or for dissatisfaction with an otherwise successful output — generation is probabilistic; refine your prompt and try again.

4. Validity

Credit-pack credits are valid from 1 to 3 years depending on the pack tier, as stated on the purchase page. Subscription credits are granted each billing cycle and remain usable while your subscription is active. Expired or forfeited credits are not compensated.

5. Order of Use & Adjustments

Credits closest to expiry are consumed first. We may adjust pricing and consumption rates prospectively; changes never affect credits already purchased retroactively without notice.

6. Account Closure

Remaining credits are forfeited when an account is terminated for a breach of the Terms, or deleted at your request (outside the refund window).